| University | University of Auckland (UOA) |
| Subject | IT5014: Programming Principles |
Client Requirements
The client would like a ticketing system prototype developed. The help desk ticketing system should handle tickets from internal customers only. Tickets are requests for assistance from the help desk by staff members of the company.
Tickets:
1. There are two ways of submitting an internal ticket: either by providing staff ID, ticket creator name, contact email and the description of the issue or only by providing staff ID and the description of the issue
2. If an internal ticket is submitted without the ticket creator name and contact email specified, the system should automatically assign values for the creator name and contact email as “Not specified”.
3. Internal Tickets’ ticket numbers should be assigned automatically using the counter static field plus 2000.
4. For your information, StaffID is made up of the employee’s name followed by the first letter of the employee’s surname
Task 1. Reflective Journal
A reflective journal containing reflection on the development process and OO concepts.
Task 2. Solution development
Evidence of all stages of SDLC followed, including but not limited to, planning and requirements analysis, solution design, and development, and testing.
Stuck! Do not Know Assessment Answers?
Hire NZ Native Experts 24/7.
Are you seeking help with IT5014: Programming Principles assignment in New Zealand? Then, just ask Auckland assignment experts for help. With the help of professionals, students can effortlessly bring A+ levels to their programming homework.
- MGMT902 Enterprise and Information Systems Assignment 2: Cyber Security Governance and ICT Strategy Report | AIS
- Managing for Sustainability Assessment 1 Report and Academic Poster 2026 | Otago Polytechnic
- SCIE707 Research Project Proposal and Cultural Safety & Engagement Statement Assessment 2026 | AUT
- CA ANZ Tax (NZ) Assessment 1 Case Study Term 4 2026: Hume & Hearth Ceramics Limited
- BILD 361 Project Management Assessment 2, 2026: BIM Residential Project Management Plan | VUW
- SARC 321 Construction Assignment 3 2026: Envelope, Gantt Chart and Site Logistics Plan | Victoria University of Wellington
- LAWCOMM 782 Trade Mark Practice Letter of Advice 2026 | University of Auckland
- LAWCOMM 795 Copyright and Design Final Assessment 2026 | University of Auckland
- BSNS5202 Advanced Business Information Assessment 3, 2026 | Open Polytechnic
- BSNS5203 Applied Business Technologies Assessment 2, 2026 | Open Polytechnic

