| University | The Career Academy (TCA) |
| Subject | MGTN1004: Certificate in Personnel Management & Human Resources |
Question:1
Consider a relatively large office workplace, with 50 employees. Consider how a record could be kept of the individual employees’ details that are relevant to the employer. For each employee, the employer needs to know who is working; plus, such things as what work they need to be paid for, how they are performing, how to contact them, what their current skills and qualifications are, etc. Discuss an employee records system that would satisfy such a situation
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Question 2
Outline a staff manual (a detailed table of contents will suffice) for a workplace where you have already worked or might like to work. Consider what staff must know, and how to ensure that standards are established and maintained. Please write up to 1 page for this answer.
Question 3
Identify a problem in your workplace or the workplace of a friend or family member. Use the formal problem-solving method to analyze the problem and choose a solution. Set your answer out under the following headings:
- Identification of the Problem.
- Establishing the Relevant Facts.
- Developing alternate courses of action.
- Analyzing alternatives and selecting an appropriate course of action.
- Procedure for implementing the chosen course of action.
- Procedure for following up on the course of action after review.
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