Weighting

35%

Learning outcomes

2 Appraise appropriate change strategies and processes, including evaluating the role of strategy and identifying and assessing a range of models and options for change.
3 Critically evaluate the implementation of change management processes, including factors that may affect the implementation of change and the role of human resource management.

Instructions

Complete and submit your assessment according to the Open Polytechnic’s Assessments webpage. This includes information on academic integrity, formatting, word limits and referencing.

• Include your name, student number and the assessment number.
• Number your pages.

Submission

• Submit your assessment in one file.
• Submit your work through your iQualify course.
• Emailed assessments will not be accepted.
• You will receive an automated notice advising you of your successful submission.

By submitting your assessment, you confirm that it is your own, original work.

Overview

For Assessment 2, you will continue to consider yourself a business consultant with change management expertise.

Your task is to research one organisation, different from the one chosen in Assessment 1, and produce a change management strategy report. Your options are:

• Suncorp NZ’s IT implementation of Microsoft Teams across the business nationwide
• Inland Revenue Department’s Core Tax & Policy Release 2.0
• The Warehouse Group 2019 business transformation

By developing your analysis, you should illustrate the variety of strategies that can be employed in change management.

Task: Change management strategy report

Research your chosen organisation and write a report that addresses the following points:

• Provide a brief overview of the initial change situation of the organisation and the target of change.
• Identify one suitable change model that could have been employed to support change in the organisation. Support your choice by examining the advantages and limitations of this model against other options in the context of the organisation.
• Discuss a change management strategy for the organisation in connection with your chosen change model. Your discussion should be informed by the speed and scale of change and the potential benefits of making the changes.
• Analyse potential contextual factors that could affect the implementation of your chosen change model in the organisation.
• Appraise two strategies that could be used for stakeholder engagement and human resource practices in the organisation. Your appraisal should recommend specific suggestions for dealing with possible employee issues or resistance.

When conducting your research, it is important to utilise both course materials and external sources. Make sure to critically evaluate the credibility and relevance of your sources.

You must draw on theoretical knowledge to support and justify your arguments for all points. Where possible, use specific examples from your chosen organisation.

If there is limited evidence available, rely on your knowledge and expertise to fill in the gaps and carry out a thorough analysis. This may involve drawing on your understanding of change management perspectives and applying them to the context of the organisation. However, avoid speculation that cannot be supported by theory or your sources.

Note: You can check the mark allocation for each component of the report in the marking schedule at the end of your assessment. Use the weight of the marking schedule as a guide for the depth of each item of the report.

(Total word count guideline: 2400 words)
(90 marks)

Report structure

Below is a suggestion for how you may like to structure your report:

• Title page
• Executive summary
• Introduction
  • Initial change situation of the organisation
  • Target of change
• Appraisal
  • Change models
  • The role of strategy
  • Factors affecting implementation
  • Stakeholder engagement and human resource practices
• Conclusion
• References.

Note: No marks will be allocated for following this structure. This is provided as a guideline only.

Presentation and writing style

You will be allocated marks for your assessment presentation, which includes:

• clear writing style with good logical flow, using correct spelling and grammar
• use of credible, supporting sources using the APA 7th edition referencing format where appropriate.

(10 marks)
(Assessment 2 total: 100 marks)