| University | Occupational Health and Safety Act (OHSA) |
| Subject | BSBWHS412 Assist with Workplace Compliance with WHS Laws |
BSBWHS412 Assessment Brief
Section 1 – Theory Questions
Section 2 – Practical Assignment
Section 3 – Summary Sheet
Assessment Requirements
The assessment activities in this Assessment Task Portfolio assess all the elements, performance criteria, skills and knowledge of the unit of competency BSBWHS412.
To demonstrate competency in this unit, you must undertake all tasks in this Assessment Task Portfolio and complete them satisfactorily, as well as successfully complete your work placement. If you do not answer some questions or perform some tasks, you will be deemed ‘Not Yet Competent’, and your trainer/assessor may ask you supplementary questions to determine your competence. In addition to completing all tasks satisfactorily, you will also be required to demonstrate satisfactory communication skills during some practical activities. Once you have demonstrated successful completion and consistency in performance, you will be awarded this unit.
Should you still be deemed Not Yet Competent, you will have the opportunity to undertake a supplementary assessment or appeal the result.
As part of the assessment process, all students must abide by any relevant assessment policies as provided during induction.
If you feel you are not yet ready to be assessed or that this assessment is unfair, please contact your assessor to discuss your options.
Certificate IV in Workplace Health and Safety BSB41419
Email: certivwhs@ohsa.com.au or info@ohsa.com.au
Phone: 1300 647 200
Candidate Information
| Student’s Name: | Orene Aii |
|---|---|
| Date of Course: | 09/02/26 |
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Section 1 – Theory Questions
Instructions to the Student
Please read all the information given to you before you start any assessment task. If you do not understand some or all of the questions, please ask your trainer/assessor for assistance. If you are uncomfortable with any of these questions, please contact your assessor, who will make alternative arrangements. Attempt to answer ALL questions in your own words on the assessment paper provided. The questions are designed to assess your understanding of the unit as well as your underpinning knowledge.
To satisfactorily complete this assessment task, you are required to complete the whole assessment. To do this, you will need to answer all questions correctly and demonstrate you have achieved the required knowledge to industry standards. This assessment is intended to be equitable, fair and flexible. If you feel that we should change any aspect of this assessment to be fair, equitable or flexible, immediately contact your assessor, who will attempt to make alternative arrangements.
Please Note:
- This assessment may be reassessed. If you need more than two attempts, the RTO may charge a reassessment fee and recommend additional training.
- Upon notification of your assessment results, your trainer/assessor can provide you with additional information on interpreting the assessment outcomes and guide you on your future options.
Question 1
Which one of the following is part of the primary duty of care placed on a business by work health and safety legislation?
Select one:
Summary
This document provides instructions and theory questions for students to assess their understanding of work health and safety (WHS) within a business context. It outlines important guidelines for completing the assessment, including requirements for fairness and flexibility, as well as procedures for reassessment. The questions cover topics such as the primary duty of care under WHS legislation, consequences for workers who fail to comply with WHS laws, and the explanation of key terms like jurisdiction, reasonably practicable, and workplace.
- Providing and maintaining safe systems of work
- Wearing the personal protective provided
- Not endangering the health and safety of fellow workers
- Recruiting a health and safety representative
Question 2
What can happen to workers who fail to follow WHS laws?
- Disciplinary action from PCBU – Removal from site
- Penalties under the WHS Act – fines or prosecution
- Termination if serious misconduct occurs
- Can be held legally responsible for breaches that cause risk. Injury or damage.
Question 3
Briefly explain in your own words the following terms:
Jurisdiction
- The area or authority under which a law applies.
- In WHS terms, it refers to the state, territory or governing body responsible for enforcing WHS laws.
- Queensland operates under the WHS Act 2011 Qld
Reasonably practicable
- Section 18 WHS Act 2011 Qld – Means doing what is reasonably able to done to ensure health and safety and management of risks
- Likelihood of the risk; How serious the harm could be; What you know about the risk.
Workplace
- Section 8 Act
- A workplace is any place where work is carried out, and any place a worker goes for work
- Whether permanent, temporary, mobile on land, water or air
Question 4
List three Australian WHS Regulators
- Worksafe QLD
- SafeWork NSW
- WorkSafe Victoria
Question 5
In Queensland, workers in mining should refer to which mining legislation?
- Workers in mining fall under the resources safety framework in addition to certain aspects of the WHS Act 2011
- Mining and Quarrying Safety and Health Act 1999 (QLD)
- Coal Mining Safety and Health Act 1999 QLD
Question 6
Using the Model WHS Regulation, list the relevant references relating to managing psychological hazards.
Regulation Part 3.2. Requires PCBU to manage all risks including psychological hazards
Psychosocial risks – Requires PCBU to identify, assess, manage psychosocial hazards (Part 3.2 – Division 11) (Reg 55a-55e – Psychosocial hazards and risks) (Reg 34-38 – Risk management process) Information, training and instruction (Reg 39 – Information, training and instruction)
Question 7
List 3 internal sources of WHS information.
- Policies and procedures (WHS policy, risk management procedure)
- SWMS Safe Work Method Statements / JSA Job Safety Analysis / Take 5’s
- Incident hazard or injury reports / Toolbox Meetings and Risk Assessments
Question 8
List 3 external sources of WHS information.
- Safe Work Safe QLD website
- State Territory WHS Regulators legal advisors or consultants
- Australian Standards (AS/NZS)
Safe Work Australia Codes of Practice
Question 9
Provide a brief overview of the Australian WHS legislative framework.
The Australian WHS legislative framework consists of a national model system developed by Safe Work Australia. It includes the WHS Act, supported by WHS Regulations and Codes of Practice, which are implemented and enforced by state and territory regulators
Act – Sets out broad legal duties including PCBU’s primary duty of care, officer due diligence, worker duties, enforcement powers and penalties
Regulations – Provides more detailed and practical requirements for managing specific hazards (noise, hazardous chemicals, manual tasks, psychosocial risks)
Codes of Practice – Give practical advice on how to achieve compliance. They are not law, but courts and regulators use them as evidence of what is considered reasonably practicable.
Question 10
Briefly explain the following elements of the framework.
WHS Act
Sets out the primary duties, rights and obligations of PCBUs, officers, workers and others.
WHS Regulation
Provides detailed rules for managing specific hazards and risks. They give clarity on how the duties in the Act must be carried out.
Australian Standards
Technical guidelines that provide best practise for safety and equipment use.
Codes of Practice
Practical approved guidance on how to meet the requirements of the Act and Regulations.
Question 11
What is the PCBU’s primary duty of care?
- Section 19 Act – Ensure so far as is reasonably practicable, health and safety of workers and others affected by the work carried out.
- Provide and maintain a safe work environment
- Provide and maintain safe systems of work
- Ensure safe use handling and storage of plant, structures and substances
- Provide adequate facilities
- Provide information, training, instruction and supervision. Monitor worker health and workplace conditions.
Question 12
List four enforcement measures available to WHS Inspectors.
- WHS Act 2011 – Section 191-193. Improvements Notice requires PCBU or person to fix a safety issue
- 195-197. Prohibition Notice stops unsafe work immediately where there is a serious risk
- 198-200. Non-disturbance Notice requires preserving a site for investigation
- 230 part 13. Infringement/Penalty Actions & Prosecutions – Inspectors can initiate prosecution processes through the Regulator
Question 13
What are the powers of an Inspector (who is appointed by the Regulator) in your jurisdiction? List at least three Powers and state the reference from the relevant section of the Model WHS Act.
- WHS Act 2011 QLD Section 160-175
163. Power to enter a workplace – Inspectors may enter a workplace at any time without notice if they reasonably believe the Act is being complied with or investigated - 171. Power to require documents and answers to questions – They can request documents, answers to questions and information on the spot
- 175. Power to seize items – can seize anything as evidence of an offence or if it poses a risk to health and safety
Question 14
List the three categories of offences and the relevant penalties for PCBU, body corporate and Individuals.
- Reckless Conduct:
Category 1
PCBU up to $3M
Officers $600K + 5 years jail
Workers $300K + 5 years jail - Failure Exposing Person to Risk
Category 2
PCBU $1.5M
Officers $300K
Workers $150K - Failure to Comply
Category 3
PCBU $500K
Officers $100K
Workers $50K
Question 15
What is the name of the Code of Practice relevant to managing risks?
How to manage WHS Risks – Code of Practice 2021
Question 16
List 3 Proactive hazard identification methods.
- Workplace inspections
- JSA or Risk Assessments
- Consultation with workers, HSR or Safety Advisors Safety Audits
Question 17
List 2 Reactive hazard identification methods.
- Incident Reports and Investigations
- Injury and near miss reports
Question 18
Finish this equation in relation to risk assessment:
Likelihood of occurrence x severity of consequence = level of risk
Question 19
Which of the following is correct? The PCBU’s primary duty of care includes providing.
- Safe work environment
- Safe plant and structures
- Safe use, handling and storage of plant and substances
- Adequate facilities
- Safe systems of work
- Information, instruction and training
- Monitoring of the workplace
- All of the above is correct.
Question 20
The concept of ‘due diligence’ requires an Officer to take reasonable steps. List 4 of these steps.
- Keep up to date on knowledge of WHS matters
- Understand the organisations hazards and risks
- Ensure PCBU has appropriate resources and processes to eliminate or minimise risks
- Ensure processes are in place for receiving and responding to incidents, hazards and risks
Question 21
What is the worker’s duty for safety while at work according to the Model WHS Act? Please list at least two and state the legislative reference.
- WHS Act S.28
- Take reasonable care for their own and others health and safety
- Ensure their actions do not adversely affect others
- Comply with reasonable instructions and policies – S28, WHS Act 2011 QLD
As per Legislative Reference:
Question 22
List other groups that have obligations or duties. Include the relevant section number and an example of the duty holder that might have the obligations. An example is provided below; list another five (5).
| Reference | Group | Example |
|---|---|---|
| Section 20 (WHS Act, 2011) | PCBUs in Control of Workplaces | Principle Contractor, ie. Thiess |
| S21 WHS Act | Control of plant, substances or structures | Principal Contractor – John Holland |
| S22 WHS Act | Designers of plant, substances or structures | Arup Australia Pty Ltd (structural engineer designing warehouse racking) |
| S23 | Manufacturers of plant, substances or structures | Komatsu – Equipment manufacturer |
| S24 | Importers of plant, substances or structures | Caterpillar of Australia Pty Ltd (importer of plant/equipment) |
| S26 | Suppliers of plant, substances or structures | Coates Hire Operations Pty Ltd (supplier/hire of EWP’s, forklifts or other plant |
Question 23
Research and list four (4) organisations (including business names) from which you can seek external legal WHS advice in your jurisdiction.
| Business name | Contact Details |
|---|---|
| Example: OHSA – Occupational Hygienist (Simon Phillips) | Ph 1300 647 200 or ohsa.com.au |
| 1. Safe Work Legal Brisbane | |
| 2. Hopgood Ganim Lawyers – Work Health & Safety Practice | |
| 3. Hall Payne Lawyers – WHS & Employment Law Team | |
| 4. Holding Redlich Lawyers |
Question 24
What might the specific advice include? E.g., Advise on controlling health hazards in the workplace or understanding the legal implications of the duty of care. List another two.
- Advice on how to comply with the PCBU’s primary duty of care under S19 including providing safe systems of work, safe plant, safe work environment and adequate facilities
- Advice on WHS incident notification requirements; what must be reported, how and when?
- Guidance on regulatory investigations
Question 25
Explain the difference between common law and WHS law in approx. 50 words.
WHS law as stated in the WHS Act 2011 is Statutory Law, meaning it is written legislation that imposes specific legal duties on PCBU’s, officers, and workers (S19, 27, 28). Common law is based on court decisions and focuses on negligence and compensation after harm occurs. WHS law is statutory law created by legislation and focuses on preventing harm by placing enforceable duties on businesses, officers and workers, supported by inspections, notices and penalties.
Question 26
Explain the difference between common law and WHS law in approx. 50 words.
Workers name, training date and time, type of training completed, training or provider name, Competency or assessment outcome.
Question 27
How could you determine training needs in relation to WHS compliance? Explain in approx. 50 words.
Training needs can be identified by reviewing risk assessments, hazard and incident reports, consulting workers and supervisors, reviewing job roles and legal requirements, and assessing worker competency through audits and performance reviews to ensure staff can safely perform their tasks.
Question 28
Describe how an organisation can assess and then maintain ongoing WHS compliance in approx. 30 words.
By conducting regular audits, consulting workers, reviewing hazards and incidents, updating policies and training programmes, and monitoring legislative changes to ensure systems remain up to date, compliant and effective.
Question 29
How can an organisation ensure the successful review and implementation of changes to any policies, procedures, processes and systems to achieve WHS compliance?
An organisation can consult with workers, review audit and incident data, update policies, provide training on changes, and monitor performance to ensure improvements are implemented and effective.
Question 30
The following questions relate specifically to your industry. If you are not currently working, you may choose a sector that you have worked in before or that you are familiar with.
Describe in a small paragraph (approximately 20 words) a specific WHS obligation in your industry? Ensuring all workers are trained in safe manual handling techniques to prevent muscular skeletal injuries when lifting and moving furniture
- Industry name: (blank in original)
Specific WHS obligation in your industry: (blank in original) - How is compliance with this obligation assessed and documented, including who is responsible for assessing and documenting compliance?
Compliance is assessed through workplace inspections, training records and risk assessments by supervisors and the safety advisor. The PCBU is ultimately responsible for ensuring the obligation under S19 is met. - If a non-compliance is found, how is it fixed, and who is responsible for fixing it?
Non-compliance is addressed by stopping unsafe work. Identifying the root cause and putting corrective actions in place, such as retraining staff, updating procedures or introducing control measures. The PCBU, site supervisors and WHS Advisors are responsible for fixing the issue and verifying the controls before work continues.
*** END OF SECTION 1 – WRITTEN ASSESSMENT ***
Section 2- Project Questions and Practical
The project portion for BSBWHS412 consists of six (6) short-answer theory questions relating to the case study organisation and five (5) scenario-based practical tasks. All must be completed satisfactorily using professional structure and style.
General Instructions
The summative (project) assessments are designed to see a practical demonstration of key competencies as per the mandated unit of competency.
The activities are based on our course case study organisation, Seedies Furniture. An outline of the organisation is provided on the following page; however, in summary, it could be said that the organisation has been a cowboy operator since starting and now, as a result of a number of inspections and injuries, it has a new Safety Advisor (That is you, congratulations).
Seedies Furniture Case Study: This case organisation will be used for the majority of your project assessment tasks.
Background
- You are employed as a safety advisor at a medium-sized furniture distribution warehouse with 50 staff located close to a major city in Australia.
- Furniture is delivered to major furniture brands such as Harvey Norman, Freedom, Domain, Myer, David Jones, etc. The warehouse used to be an old automotive workshop and panel-beating business.
- The furniture can be quite large, heavy, and awkward. Some sofas can weigh in excess of 50kg, with sofa beds approaching 150kg.
- The warehouse operates Monday to Friday with fixed 8-hour morning and afternoon shifts.
- There are 30 casual warehouse workers, 15 full- and part-time administration, security, and supervision staff, and 5 management staff.
- There are 3 fork trucks, 3 reach stackers greater than 3t, 3 order-picking forklift trucks, and one 14m boom-type elevating work platform used throughout the workplace.
- There have been several lost-time injuries over the past 12 months, with one looking like it might proceed to a common-law claim.
- The injuries have been mostly due to manual handling of large items of furniture from the wooden pallets and then onto small hand carts.
- There have also been some minor cuts from sharp edges and a few slips and trips. Most injuries have been to the lower back whilst lifting in flexed and twisted spinal postures.
- These injuries are partly due to the rack above being quite low, pickers needing to bend and crouch to remove the large lounges, and the lounge feet getting caught in the wooden pallets.
- One injury occurred when a worker fell 1.8m whilst he was standing on the top plate of a step ladder, lifting a small bedside table from the second rack, and was admitted to hospital for 10 days with a fractured hip. He is considering going to the common law for this injury.
- The fork trucks use LPG, and there is an outside LPG storage area with up to 400L of LPG that isn’t designed very well and gas bottles aren’t secured at all times.
- There is also an underground petrol storage tank with up to 3000L of petrol, which is leased by an adjoining mechanic workshop as a fuel storage area.
- There is a 2.5m deep pit with a false floor that used to be used by the mechanics when working under the cars. It is now covered with a false floor, but sometimes workers have to access it via a small hatch and rung-type ladder to clean out rotting debris that accumulates in there.
- There are two loading docks where medium rigid trucks receive and deliver the goods. The trucks are owner-driver contractors, and some occasionally use the fork trucks.
- The warehouse pickers are employed through a labour-hire company. Some of the workers are from a non-English-speaking background.
- There is no Health and Safety Committee or any Health and Safety Representatives.
- There is a small maintenance workshop for a handyman to repair damaged furniture. It has power tools, welding and cutting equipment and a small spray-painting area.
- One of the cabinets was found to contain 20L of paint, 20L of All-Purpose Paint thinner, 1 small C-size cylinder containing acetylene, 10L of mineral turpentine, 10L of hydrochloric acid, 5 tubes of Sika-Flex Pro and some small cans totalling 1L of methyl ethyl ketone peroxide (MEKP). This was located 1.5m away from an occasionally open container of diesel.
- There are also some chemicals stored in this workshop, although there is no chemical register or Safety Data Sheets.
- None of the electrical equipment has any electrical test tags, and there are no fire extinguishers in the maintenance workshop.
- The workshop has an extraction ventilation system that is used for occasional welding or spray-painting jobs. The outlet vent is 5m away from the split system air conditioning system air intake that supplies the office administration building.
- There is no qualified first aider in the workplace.
- There have been a couple of near misses with truck drivers and fork trucks as the toilets are at the back of the warehouse in the staff crib room.
- Some of the admin staff intermittently complain of sore eyes and irritated airways.
- A cleaning contractor comes in after hours to clean the office/administration areas. Sometimes, there are pools of water still left on the floors after cleaning.
- Security is provided by a contract security company.
Section 1: Questions (Case Study)
Instructions
This section requires you to answer the questions below in the space provided in relation to the case study. All questions must be satisfactorily answered.
Question 1
List three groups that, according to the WHS Act 2011, have obligations in this scenario and state the legislative reference. One has been provided as an example; list another 3 (three).
- For example, PCBU – s.19/20
- Officers S27 (Management team responsible for resources, WHS systems) officers must exercise due diligence to ensure the PCBU complies with its WHS duties
- Workers S28 (Warehouse pickers, forklift operators, maintenance workers) Workers must take reasonable care for their own health and safety and ensure their actions do not adversely affect others
- Other persons at the workplace (Visitors/Contractors) S29 Other persons must take reasonable care for their own health and safety and comply with the reasonable instructions given by the PCBU
Question 2
List 5 Codes of Practice relevant to this workplace.
- How to manage work health and safety Risks Code of Practice
- Hazardous manual tasks
- Managing the work environment and facilities
- First Aid in the workplace
- Managing risks of plant in the workplace
Question 3
According to Schedules 3 and 4 of the WHS Regulation 2011, which classes (types) of work would be defined as High-Risk Work and require a High-Risk Work Licence in this workplace?
| Type of work requiring High-Risk Work Licence (See Schedule 3) | Name of High-Risk Work Licence (See Schedule 4) |
|---|---|
| 1 Unloading Trucks | Licence to operate a forklift truck |
| 2 Picking order from racking | Licence to operate an order picking forklift truck |
| 3 Picking order from elevated work platform | Licence to operate a boom type elevating work platform |
| 4 Picking order from elevated racking | Licence to operate a reach stacker |
Question 4
If a ‘ticket’ is not listed in the requirements for licensing, describe a best practice approach to ensure workers are competent in the task/on the machinery being used.
The PCBU should still ensure workers are competent through internal competency assessments, VOC, task specific training, safe work procedures and supervision. Competence should be documented and refreshed regularly under the general duty to provide information, training, instruction and supervision WHS Act 2011 S19 3 f.
Question 5
List relevant references (Section number and heading name) in the WHS Regulation 2011 that apply to manual tasks / manual handling at this workplace.
- Reg 60 – Managing risks to health and safety
- Reg 61 – Duties relating to hazardous manual tasks
Question 6
According to the Hazardous Manual Tasks Code of Practice 2011, what should any manual task training include? List 4 items.
- How to identify hazardous manual tasks and the key risk factors (force, repetition, awkward/sustained postures, vibration)
- Safe systems of work/safe work procedures for the manual tasks in the workplace (step by step method)
- correct use of controls, including mechanical aids and equipment (trolleys, pallet jacks, lift tables) and team lifting rules where applicable
- reporting procedures for hazards, early symptoms of MSD/injury, and how to access first aid/medical support and incident reporting
Section 2: Project
Overview Instructions
Complete the following five (5) tasks based on the Seedies Furniture Case Study. Submit all documents and a recording to your assessor.
Tasks include:
- Task 1 – Email to an external legal adviser.
- Task 2 – Prepare and present an information session.
- Task 3 – Complete a MEMO regarding WHS compliance issues.
- Task 4 – Review and adjust the WHS policy and procedure.
- Task 5 – Monitor the implementation of the policy.
Task 1: Email to an external legal adviser
Write an initial email to Seedies Furniture’s external legal adviser, David Shaw of ABC Law Firm (david@abc.law.com), describing the situation of the injured employee who is considering pursuing a legal claim, requesting the law firm advise on the potential liability that Seedies might be exposed to if the court case proceeds. Use style, formatting and vocabulary suited to the workplace and the context of the email.
Draft an email and upload it to the space provided. (This may be via ‘saving it as a PDF’ and uploading it, or providing a clear screenshot of the initial email)
Alternatively, if you are handwriting your assessment, you may use the space below for your email.
To: david@abc.law.com
CC:
SUBJECT: Workplace Incident/Potential Liability Claim
Hi David,
My name is Aisha George, and I am writing on behalf of Seedies Furniture in relation to a recent workplace incident involving an employee who has sustained a fractured hip and has indicated they may be considering pursuing a legal claim.
Seedies is currently reviewing the circumstances surrounding the incident to ensure our work health and safety systems and procedures align with applicable legislative and best-practice requirements.
We would appreciate your advice on Seedies’ potential liability should the matter proceed, including:
- Any penalties or regulatory action we should prepare for.
- Recommended approaches for communicating with the injured employee while this matter is under review
- Potential WHS Act exposure, common law liability, and recommended immediate risk mitigation steps
Thank you for your guidance. I look forward to your response at your earliest convenience.
Warm regards,
Orrene Ali
WHS Advisor
Seedies Furniture
Task 2: Prepare and present an information session
Prepare:
Develop a 15-minute information session for your PCBU and management covering:
- WH&S Legislation
- Obligations
- Functions and Powers of the WHS Regulator
- Functions and Powers of Health and Safety Reps
- Training for HSRs, including refresher training
Develop an outline for 5 slides with no more than 20-25 words per slide outlining / bullet pointing out the key areas you might address, including specific legislative requirements. This may be developed in PowerPoint or another format, showing a breakdown of your presentation using the five dot points above as headings. Alternatively, you may use the boxes on the following page to write your outline.
Include in each slide how the PCBU may locate this information or the legislative reference for the information you have included.
Present:
You are required to present the information session to a group of at least 3 people playing the role of the PCBU and management for Seedies Furniture.
If you are conducting this presentation outside of the classroom, record the session and submit to your assessor.
During the presentation of the information session, you are required to demonstrate your ability to:
- Uses structure and language suitable for the audience
- Discuss WHS legislative information
- Uses questioning and active listening to clarify understanding
- Cooperate with the group during the discussion of WHS compliance obligations
Task 2 – Presentation outline
| Slide 1: WHS Legislation WHS Legislation- WHS Act & Regulation 2011 – WHS Act sets duties for PCBU,workers and officers – Regulation outlines specific hazard controls – Find at WorkSafe QLD website – Key sections s19 Reg 34-38 |
Slide 2: Obligations of PCBU and workers – PCBU provide safe systems training and supervision – Workers follow instructions use PPE,report hazards – Reference s19,28 WHS Act – Information located in company WHS policy |
| Slide 3: Functions and Powers of WHS Regulator – Enforce WHS laws, issue notices, prosecute – Inspectors may enter, seize items, interview – Reference Part 9 WHS Act – Info at Worksafe QLD Regulator portal |
Slide 4: HSR Power/Functions – Represent workers, monitor controls, investigate concerns – Issue PINs, direct unsafe work to cease – Reference s68, s85-90 – HSR resources on Regulator website |
| Slide 5: Training for HSRs including frequency of refresher training – 5 day HSR course + annual refresher – PCBU must pay and allow attendance – Reference s70-72 WHS Act – Course list available via approved RTO |
|
Task 3: Complete a MEMO regarding WHS compliance issues
You are to establish workplace compliance (or lack thereof) at Seedies in regard to WHS laws for two different compliance matters.
For each of the two matters, you will need to:
- Identify current WHS legal requirements for Seedies based on the WHS Act.
- Provide advice about the current WHS legal requirements at Seedies.
- Assess and maintain workplace compliance with WHS legislative requirements.
- Make recommendations for implementing workplace changes to achieve compliance.
- Determine training needs and recommend training options.
- Monitor compliance with WHS laws according to best practice.
The memo template (following) will prompt you to answer the requirements for this task.
Task 3 MEMO: Seedies Furniture
To: Seedies Furniture PCBU and Officers
From: Orene Ali
Date: 09/02/26
RE: Compliance Matters at Seedies
Dear PCBU and Officers of Seedies
After a safety review of Seedies furniture, there have been a number of matters that urgently need to be addressed. In particular, Seedies is deemed non-compliant on the following two matters of which will be the focus of this memo. Apart from the obvious safety concerns for workers, these non-compliances can have a large financial implication for the business. (Insert two areas of non-compliance below)
- Hazardous Manual Tasks – Serious Breach (WHS Regulation Part4.2) PCBU must identify, assess and control hazardous manual task risks, which is evidently not happening.
- Failure to Manage Hazardous Chemicals – Non-Compliance (WHS Reg Part 7.1, s344-s346) Controls to minimise risk from flammable hazardous substances are required by WHS Reg s344 SDS should be accessible which are not, which is a serious breach.
The WHS legislation (WHS Act and WHS Regulations) specifies the requirements that businesses must adhere to in regard to WHS. The legislation outlines the following requirements regarding compliance against the two matters. (Write a brief on what the legislation requires regarding the above two matters and include legislative references.)
- Hazardous Manual Tasks – Seedies is non-compliant with WHS regulation S60, as workers are performing hazardous manual tasks involving heavy and awkward furniture without adequate risk controls. Multiple injuries have occurred due to unsafe lifting, awkward postures and poorly designed racking.
- Hazardous Chemicals – Seedies is also non-compliant with WHS regulation S344-S346 due to improper chemical storage, lack of a chemical register, and no safety data sheets for hazardous substances in the maintenance workshop, exposing workers to significant health and safety risks
Currently, Seedies Furniture is showing non-compliance through the following actions/activities. (Provide a description of how Seedies is non-compliant for both matters)
- Hazardous manual tasks non-compliance WHS Reg S60
Workers are repeatedly undertaking hazardous manual tasks involving heavy and awkward furniture without adequate controls. Staff are bending twisting lifting above shoulder height and handling items up to 150kg due to poorly designed racking and unsafe work practices. Several injuries have already occurred, demonstrating that risks have not been identified assessed or controlled as required under the WHS regulation S60 - Hazardous chemicals non-compliance WHS Reg S344-346
Hazardous chemicals such as paint thinners hydrochloric acid and diesel are being stored without safety data sheets, without a chemical register, and an unsafe or unsecured locations. This breaches WHS regulations S344-346, which require proper storage, accessible SDS, and a maintained chemical register to manage risks associated with hazardous chemicals.
To ensure compliance, it is recommended that the following changes be made: (Provide recommended changes for both matters.)
- Seedies should conduct a full manual task risk assessment, redesign storage areas, introduce mechanical lifting aids, implement team lift procedures and provide training on safe postures and handling techniques. Controls must be documented, communicated and monitored to ensure risks are minimised in line with WHS Regulation Part 4.2 – Hazardous Manual Tasks (Reg 60-61)
- Must establish a chemical register, obtain and display current safety data sheets, implement proper storage cabinets for flammable and corrosive substances, and ensure containers are labelled and secured. Staff must be trained in safe handling, spill response, and emergency procedures to comply with WHS regulations S344-346
To ensure ongoing compliance, the following monitoring actions should take place, including reviewing and updating relevant policies to ensure compliance continues. (Write a paragraph about monitoring options)
To maintain ongoing compliance Seedies should carry out regular WHS inspections, review incident and hazard reports, and check that manual task and chemical controls remain effective. Policies and procedures should be updated whenever risks change or new hazards emerge. Supervisors, WHS advisors and HSRs should monitor worker practises, verify that training is being applied and report any issues so corrective actions are implemented. Regular audits and consultation with workers will help ensure compliance is consistent across the board.
The following training needs (identify a minimum of two) have been identified, and training options recommended (provide training recommendations)
- Workers need training on identifying hazardous manual tasks, safe lifting techniques, use of mechanical aids, and correct posture. Provide accredited hazardous manual tasks training and practical on the job competency assessments to ensure correct techniques consistently applied.
- Staff handling or working near chemicals require training on safe storage, interpreting safety data sheets, spill response, PPE use, and emergency procedures. Deliver chemical awareness training based on WHS Regulation part 7.1, including a walkthrough of the new chemical register and safe storage controls
Please also make yourself familiar with the relevant WHS legislation, which can be found here (Insert link). Particular note should be made of Sections (Provide at least three sections regarding the PCBus/Officers duties, rights and obligations)
- Section 19 Primary Duty of Care (PCBU Duties)
The PCBU must ensure, so far as is reasonably practicable, the health and safety of workers by providing safe systems of work, safe plant and structures, adequate facilities, and appropriate training, instruction and supervision. - Section 27 – Duty of Officers (Due Diligence)
Officers must exercise due diligence by keeping WHS knowledge up to date, and sharing resources are available, verifying the implementation of WHS process is, and ensuring the PCBU complies with its obligations. - Section 47 Duty to Consult with Workers
The PCBU must, so far as is reasonably practicable coma consult with workers who carry out work for the business and who are (or are likely to be) directly affected by a WHS matter, e.g., when identifying hazards, assessing risks, making decisions about controls, procedures, training, and changes to the workplace.
Once again, this report is just addressing two non-compliance matters, and further recommendations may be provided on request.
Kind Regards,
Orene Aii
WHS Advisor
Seedies Furniture
Task 4: Review and adjust the WHS policy and procedure
Review the following WHS Policy and Procedure and adjust to ensure it outlines how Seedies will ensure compliance. Make any adjustments to the policy as required.
The following is the business’ current WHS Policy and Procedure. Please review and adjust to ensure it outlines how Seedies will ensure compliance and is appropriate. Make adjustments as required to the policy. Please ensure any adjustments are marked in a different font or highlighted to identify your contribution to the policy. Download it, make relevant changes, and upload your new version to your portal. Please highlight any additions you have made to the policy.
Work Health & Safety Policy & Procedure
Policy/Procedure
Seedies Furniture recognises its moral and legal responsibility to provide a safe and healthy work environment for workers (including contractors and workers of contractors).
Our WHS objective is to actively work towards the elimination of injuries and fatalities. Our target is to do stuff good.
Responsibilities
Management is committed to:
- Integrating WHS into all aspects of our operations
- Doing everything reasonably practicable to ensure the health, welfare and safety of its workers while they are at work.
- Compliance with legislative requirements, current industry WHS standards and cooperation with Regulatory bodies, as far as is reasonably practicable.
- Identifying any hazards in the workplace that may be a risk to health and safety, and eliminating or controlling those hazards
- Organise weekly safety toolboxes
- Workers are expected to:
- Do what they are told, always.
- Attend weekly toolbox talks.
Task 5.1:
Draft an email to the PCBU and upload it to the space provided. (This may be via ‘saving it as a PDF’ and uploading it, or providing a clear screenshot of the initial email)
Alternatively, if you are handwriting your assessment, you may use the space below for your email.
To: PCBU – Seedies Furniture
CC: WHS Officers, Management Team
SUBJECT: WHS Policy Review – Effectiveness of Implementation based on Safety Data
Hi Team,
A review of the past six months of WHS performance data shows a strong improvement in safety outcomes and worker engagement, with some areas still requiring attention.
Key results:
- Manual handling injuries: Reduced to zero incidents for three consecutive months (April- June), with no lost time injuries recorded.
- Toolbox talks: Attendance increased steadily from 0 earlier in the year to 13 participants in June, indicating improved engagement.
- Take 5 checks: Some improvement, but completion remains inconsistent, with no records in April- June.
Overall assessment:
Revised WHS systems have improved injury reduction, participation and hazard awareness. Risk assessments and ongoing supervision still need strengthening.
Recommendations:
- Introduce monthly Take 5 refresher coaching.
- Link Take 5 completion to pre-start sign-on.
- Continue manual handling training every 6-12 months.
- Maintain scheduled toolbox talks and attendance tracking.
- Introduce a small safety recognition program. Zero LTI team award, i.e. certificate, vouchers, team BBQ hosted by management.
Next formal review scheduled in 6 months.
Warm Regards,
Orene Aii
WHS Advisor
Seedies Furniture
Task 5.2:
As per the outline under the Project heading, develop a poster/information sheet to be placed in the main warehouse lunch area to communicate to employees about the WHS Policy and relevant changes and reporting on the statistics shown above after a monitoring review of adherence to the policy you developed. Further creative licence is approved for this task.
(Poster area – blank in original)
Trainers Review – Section 1 – Questions – Result
| Question | Answered Correctly | Comments |
|---|---|---|
| Question 1 | Y ☐ | |
| Question 2 | Y ☐ | |
| Question 3 | Y ☐ | |
| Question 4 | Y ☐ | |
| Question 5 | Y ☐ | |
| Question 6 | Y ☐ |
Student Comments – Specify any improvement you could recommend relating to this assessment.
(blank)
Assessment Results (mark one)
Satisfactory / Not Satisfactory
Assessors’ Comments about the assessment
(blank)
Trainers Review – Section 2 – Project – Result
Task 1 – Email to external legal adviser
| Did the Student? | Completed | Comments |
|---|---|---|
| Identify current WHS legal requirements for the workplace | Y ☐ | |
| Seek advice from legal expert regarding WHS matters | Y ☐ | |
| Review complex information to establish WHS issues | Y ☐ |
Task 2 – Prepare and present an information session
| Did the Student? | Completed | Comments |
|---|---|---|
| Access the relevant WHS legislation relevant to Seedies Furniture | Y ☐ | |
| Provide WHS training that meets legislative and organisational requirements | Y ☐ | |
| Identify: ○ duties ○ rights ○ obligations of individuals as specified in WHS laws |
Y ☐ | |
| Advise others of the location of information about their WHS duties, rights, and obligations | Y ☐ | |
| Provide advice about WHS duties, rights, and obligations | Y ☐ | |
| Provide advice about the functions and powers of the WHS regulator and workplace regulatory compliance matters | Y ☐ | |
| Communicate using: ● logically structured information ● information presented in a manner to meet audience needs ● language suitable for an audience ● effective question techniques ● active listening techniques |
Y ☐ | |
| Encourage discussion of WHS legislative information | Y ☐ | |
| Contribute to WHS activities | Y ☐ | |
| Collaborate with others to achieve individual and team outcomes | Y ☐ | |
| Identify current WHS legal requirements for the workplace | Y ☐ | |
| Provide advice about current WHS legal requirements for the workplace | Y ☐ |
Task 3 – Complete a MEMO regarding WHS compliance issues
| Did the Student? | Completed | Comments |
|---|---|---|
| Access the relevant WHS legislation relevant to Seedies Furniture | Y ☐ | |
| Identify current WHS legal requirements for the workplace | Y ☐ | |
| Assist with establishing workplace compliance with work health and safety (WHS) laws in relation to at least two different compliance matters and within the scope of own role | Y ☐ | |
| Analyse information and determine legal requirements and provide advice for Seedies | Y ☐ | |
| Identify and confirm the duties, rights and obligations of the PCBU and officers according to WHS laws | Y ☐ | |
| Assist with assessing the workplace and identify non compliances | Y ☐ | |
| Make recommendations and provide advice to address non-compliances with WHS requirements | Y ☐ | |
| Assist with determining WHS training needs of work team Recommend WHS training to meet legislative and organisational requirements |
Y ☐ | |
| Report outcomes of compliance assessment using: ○ structure ○ layout ○ language suitable for audience |
Y ☐ | |
| Complete tasks in accordance with: ○ legal and regulatory responsibilities ○ organisational policies and procedures ○ own WHS role and responsibilities |
Y ☐ | |
| Document report according to requirements and using appropriate vocabulary and register | Y ☐ | |
| Reference up to date WHS laws relevant to own role, demonstrating ability to keep up to date with legislative changes | Y ☐ | |
| Use of logical planning and intuitive understanding to identify relevant information and hazards | Y ☐ | |
| Use of logical planning and intuitive planning to evaluate strategies for compliance with WHS requirements | Y ☐ | |
| Use decision-making processes in relation to WHS compliance: ○ set and clarify goals ○ gather information ○ identify and evaluate choices |
Y ☐ |
Task 4: Review and adjust the WHS policy and procedure
| Did the Student? | Completed | Comments |
|---|---|---|
| Analyse information and determine legal requirements and provide advice for Seedies | Y ☐ | |
| Make recommendations to address non-compliances with WHS requirements | Y ☐ | |
| Assist with modifying workplace policies and procedures that support compliance | Y ☐ | |
| Update policy and procedure according to requirements and using appropriate vocabulary and register | Y ☐ | |
| Complete tasks in accordance with: • legal and regulatory responsibilities • organisational policies and procedures • own WHS role and responsibilities Keep up to date on changes to WHS laws relevant to own role |
Y ☐ | |
| Use of logical planning and intuitive understanding to identify relevant information | Y ☐ | |
| Use of logical planning and intuitive planning to evaluate strategies for compliance with WHS requirements | Y ☐ | |
| Use decision-making processes in relation to WHS compliance to gather information | Y ☐ |
Task 5: Monitor the implementation of the policy
| Did the Student? | Completed | Comments |
|---|---|---|
| Assist with establishing workplace compliance with work health and safety (WHS) laws in relation to at least two different compliance matters and within scope of own role | Y ☐ | |
| Assist with reporting on outcomes of compliance assessment via an email to the PCBU | Y ☐ | |
| Develop a poster to assist with communicating modified workplace policies and procedures: • according to requirements • using appropriate vocabulary and register • in accordance with legal and regulatory responsibilities • in accordance with current WHS legislation |
Y ☐ | |
| Assist with monitoring implementation of modified workplace policies and procedures | Y ☐ | |
| Use of logical planning and intuitive understanding to identify and present relevant information | Y ☐ | |
| Use of logical planning and intuitive planning to evaluate compliance with WHS requirements | Y ☐ | |
| Use decision-making processes in relation to WHS compliance to gather information | Y ☐ | |
| Report on outcomes of the compliance assessment via the memo | Y ☐ | |
| Assist with determining and documenting recommendations that address the non-compliances identified in the memo | Y ☐ | |
| Assist with determining related WHS training needs of the worker team in Seedies to meet legislative and organisational requirements at a minimum for HSRs and for the high-risk machinery in the warehouse. | Y ☐ |
Student Comments – Specify any improvement you could recommend relating to this assessment.
(blank)
Assessors:
Assessment Task Results (mark one)
☐ Satisfactory / Not Satisfactory ☐
Assessors’ comments about the assessment
(blank)
Competency Summary Record Sheet
| Student’s Name: | Orene Aii |
|---|---|
| Date of Assessment: | 6/03/26 |
| Assessment | Satisfactory YES | Satisfactory NO | Date |
|---|---|---|---|
| 1. Theory Questions | |||
| 2. Practical tasks presentation _ Task 2 Name / Signature of assessor who observed and assessed task 2 presentation Name: ____________ Signature: ________________ |
|||
| 3. Practical Tasks Assignment |
Assessors’ Comments: Provide assessment feedback, including any items requiring reassessment.
(blank)
A competent result cannot be granted until all assessment tasks have been completed satisfactorily.
Overall Result (mark one)
Competent / Not Competent
| Assessor’s Name: | Signature: | Date: |
|---|
Do not sign this section until after the assessment has been marked and you are satisfied with the result.
By signing, you are declaring that this is your own work and is not plagiarised.
| Student’s Name: | Orene Aii |
|---|---|
| Student’s Signature: |
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