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For information and reference only – not to be submitted as your own work. This extract shows how to structure the comparison and recommendation. Product features and mobile plans change often, so check every detail against current provider websites and your BSNS5203 Assessment Scenario document.

This extract follows the BSNS5203 Assessment 2 brief (Open Polytechnic, Applied Business Technologies) for Force Roading and Property Management Limited (FRPML). Similar briefs are in our solved assignment questions library, and the method is explained in our guide to comparing job dispatching software for BSNS5203.

Task 1a extract: three Xero-integrated job dispatching solutions

Three cloud-based job management products with documented Xero integration were compared: Fergus, Tradify and ServiceM8 (Fergus, n.d.; ServiceM8, n.d.; Xero, n.d.). All three let office staff create and schedule jobs, send them to field workers’ phones, record time and photos on site, and pass completed jobs to Xero for invoicing.

For FRPML, the main benefit over the current dispatching process is that job details are entered once and flow through to invoicing. This removes re-keying in the office and reduces delays between job completion and billing.

Task 1b extract: requirements mapping table

In a real answer the first column lists every requirement from the Assessment Scenario document. The rows below are generic examples of the format; confirm each entry against current vendor documentation.

Requirement (example) Fergus Tradify ServiceM8
Schedule and dispatch jobs to field staff Yes Yes Yes
Mobile app for field updates Yes Yes Yes
Integration with NZ Xero for invoicing Yes Yes Yes
Photos and notes from site Yes Yes Yes

Task 1c extract: fit with field and office staff

With Tradify, for example, an administrator could book a road-marking job in the office calendar, and the crew leader would see it on their phone with the address and notes. Once finished, the crew leader adds photos and marks the job complete, and the office sends the invoice through Xero without retyping details (Tradify, n.d.).

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Task 2 extract: hardware and connectivity options

Option Type Why it may suit field crews Watch-out
Rugged Android phone (for example the Samsung Galaxy XCover range) Hardware Built for outdoor and site work Fewer model choices
Mid-range Android (for example the Samsung Galaxy A range) Hardware Lower cost per device Needs a protective case on site
Apple iPhone (current standard model) Hardware Long software support; all three apps available Higher cost
One NZ business plan Connectivity National network for rural road work Compare data allowance and price per user on the provider’s current plan page
Spark business plan Connectivity National network; business support Compare data allowance and price per user on the provider’s current plan page
2degrees business plan Connectivity Often competitive pricing Check the coverage map for FRPML’s work areas

Coverage on the actual roads FRPML works on matters more than headline data. Each provider’s official coverage map should be checked for those areas before a plan is recommended.

Task 3 extract: recommendation, strengths and weaknesses

The recommended package in this extract is Tradify with rugged Android phones on a business plan from the provider with the best coverage across FRPML’s work areas. This combination meets the dispatching, mobile update and Xero invoicing requirements while keeping devices durable on site.

Point Contingency
Strength 1 Single entry of job data from booking to invoice –
Strength 2 Durable phones reduce breakage and downtime –
Weakness 1 Poor signal in remote areas could delay updates Use the app’s offline features where available and sync on return to coverage; carry printed job sheets
Weakness 2 Staff may resist a new app Hands-on training and a crew champion in each team

Task 4 extract: slide outline (10 slides)

  1. Title and purpose
  2. Background: FRPML’s dispatching problem
  3. Requirements summary
  4. Software findings
  5. Software comparison table
  6. Hardware findings
  7. Connectivity findings
  8. Recommended package
  9. Strengths, weaknesses and contingencies
  10. Conclusion and next steps

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References

Fergus. (n.d.). Job management software built for Kiwi tradies. https://fergus.com/nz/

ServiceM8. (n.d.). Xero integration. https://www.servicem8.com/au/xero

Tradify. (n.d.). Xero and Tradify add-on. https://www.tradifyhq.com/nz/xero-and-tradify-addon

Xero. (n.d.). Job and project management apps [Xero App Store, New Zealand]. https://apps.xero.com/nz/collection/job-and-project-management-apps

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