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University Open Polytechnic (OP)
Subject FSC521: The Financial Services Industry

FSC521 The Financial Services Industry Assessment 2

Weighting – 35% 

Learning outcome

  • Describe financial markets and systems, including the specific roles of key market participants.
  • Analyse how key factors in the economic environment impact participants in the financial services sector.

Instructions

Complete and submit your assessment according to the Open Polytechnic’s Assessments webpage. This includes information on academic integrity, formatting, word limits and referencing.

  • Include your name, student number and the assessment number.
  • Number your pages.

 Submission

  • Submit your assessment in one file.
  • Submit your work through your iQualify course.
  • Emailed assessments will not be accepted.
  • You will receive an automated notice advising you of your successful submission.

By submitting your assessment, you confirm that it is your own, original work.

For all questions, provide sources of information/references where relevant. Ensure your answers are clearly labelled/numbered and professionally presented.

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Question 1: The insurance sector and the reinsurance market

You are an insurance broker employed by Aotearoa Insurance. All brokers at Aotearoa Insurance are financial advisers.

a). You receive a call from a prospective client. They ask two specific questions:

‘I see you are an insurance broker; what does that mean?’

‘How do I know it’s OK to use you?’

Answer these questions, ensuring you explain:

i) your role as an insurance broker ii. regulation that relates to you under the Financial Markets Conduct Act 2013.

(Word count guideline: 150 words)
(10 marks)

b). Jackie emails you to renew the sum insured on their home. The premium you quote is a lot more than what they had anticipated. You explain this is due to a rise in dramatic and costly natural disasters, not only in Aotearoa New Zealand, but around the world. She asks you to explain why overseas natural disasters should affect their premiums.

Write an email response to Jackie in which you:

i) explain the difference between the roles of the insurer and reinsurer

ii) explain why overseas natural disasters have caused the premiums on their house insurance policy to increase

iii) describe two benefits of reinsurance for insurance companies and two benefits of reinsurance for consumers like Jackie. Note: begin your email ‘Dear Jackie’.

(Word count guideline: 300 words)
(15 marks)

Question 2: Financial services providers and monetary policy

You are a mortgage adviser.

Xin approaches you to help her find a home loan with a bank. You advise that banks are not the only type of financial institution operating in the lending sector.

a). Select one bank, one building society OR credit union, and one deposit-taking finance company currently operating in the Aotearoa New Zealand financial services industry that can provide a home loan for Xin.

Help Xin understand the difference between the range of providers for each financial institution by completing a table like the one below with the following information.

i) The name of the financial institution.

ii) Provide a link/URL to the webpage showing they offer home loans.

iii) Briefly explain their ownership structure.

iv) Explain how that type of financial institution is regulated and by whom.

v) Include their current variable loan rate.

Name URL or hyperlink Ownership structure How

regulated

Variable interest rate
Institution 1
Institution 2
Institution 3

Note: You will need to expand the table to fit the required information in it.

(Word count guideline: 100 words)
(10 marks)

Xin contacts you for further advice. She has read in the media that, while inflation currently sits at 3%, it is rising and is expected to reach 8–9% in the next six months. You note that one year ago with your help, Xin obtained a $600,000 home loan: 50% on a table loan with a three-year fixed rate and 50% is a revolving credit facility.

b). Prepare a response for Xin in which you:

i) predict the action the Reserve Bank of New Zealand will take in response to rising inflation. Explain why it will take this action

ii) explain how and why rising inflation will impact Xin’s home loan.

c). How might you stay informed about economic factors that influence interest rate movements, and thus be in a position to provide the best advice to clients like Xin? Give one example.

(Word count guideline: 250 words)
(10 marks)

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Question 3: Investment markets and the impact of recession

You are an investment adviser.

Sanjay received a $100,000 inheritance and seeks advice on developing a portfolio of investments. He has already placed $25,000 on a six-month term deposit with his bank and wants advice on investing the rest.

You explain he has already invested in the money market with his term deposit, and he should now consider investing equal amounts in the property, equity and debt markets to spread his risk. At his request you agree to send him a written recommendation on the best way for him to invest in the property market and explanation of how the equity and debt markets work.

Part a.  

Write a recommendation and explanation for Sanjay. Include the following.

i) Recommend the best way for Sanjay to invest $25,000 in the property market. Give reasons for your choice.

ii) What are the money market and capital markets? Provide a brief explanation for Sanjay that outlines key differences between these financial markets.

iii) You advise Sanjay to invest $25,000 in the equity market and $25,000 in the debt market. Your task is to advise Sanjay on how he might do this.

For each capital market:

  • There must be at least one trade at primary and one trade at secondary. Ensure Sanjay understands the difference between these two terms.
  • One of these trades must be conducted Over The Counter (OTC) and the other via an applicable exchange within NZX. Ensure Sanjay understands the difference between OTC and exchange trades.

Notes for iii:

  • How you split the 25k in each instance is at your discretion.
  • You may use actual or fictional organisations for each trade.
  • Trades must be realistic and achievable for Sanjay, taking into account any barriers to investment that may exist.
  • Trades must be direct investments on each market. Investment by way of packaged securities like ETFs or managed funds will not meet task requirements.

RBNZ/Financial Market Infrastructures (FMIs)

iv) Under item iii. you organised several trades on both the equity market and debt market.

  • Identify two FMI payment/settlement systems in use for these trades that RBNZ has some connection with. Briefly describe what these systems do.
  • Why does RBNZ have an interest in making sure these systems are properly managed and work as they should? 

Trading on NZX 

v) Sanjay has asked if he can personally buy and sell securities directly on the NZX exchanges you’ve identified under item iii. What will you say to Sanjay?

(Word count guideline: 500 words)
(25 marks)

Part b. 

Sanjay’s portfolio has been up and running for two years now. Since then, the Aotearoa New Zealand economy has slowed, and the country is now in recession.

i) Describe the characteristics of a recession.

ii) Describe the impact of a recession on both the equity and debt markets and how it will affect the performance of Sanjay’s investments in those markets.

(Word count guideline: 250 words)
(10 marks)

Question 4: The tax system and fiscal policy

Taika joined ABC five years ago on a starting salary of $95,000. He has received regular annual increases in salary and in the last tax year earned $120,000. He also received an annual return of $3,500 on his KiwiSaver default fund and $1,200 interest on his Supersaver account at Aotearoa Bank.

Taika owns his own home. During the last tax year, he paid a total of $18,000 in interest on his mortgage with Aotearoa Bank and made a lump sum repayment of $5,000. He also paid the following annual insurance premiums: $750 vehicle cover; $3500 home and contents; and $240 term life policy. All policies are with Aotearoa Insurance.

Part a.

Complete the following tasks according to Aotearoa New Zealand’s tax system.

i) Calculate the total annual tax deducted through PAYE on his $120,000 salary. Ignore ACC earners levy and deductions for KiwiSaver. Show all your workings.

ii) Other than Taika’s salary, identify:

  • what income is subject to tax
  • the type of tax
  • the rate at which tax should be deducted
  • and by whom.

iii) Identify:

  • which of Taika’s payments include a tax component
  • the type of taxthe rate at which tax should be deducted, and by whom.

Note: You do not need to calculate the dollar amounts for parts ii. and iii. of this question.

(Word count guideline: 100 words)
(10 marks)

Part b.

Economists are worried that household debt is spiraling out of control and the economy is overheating. There are signs that the government will use fiscal tools to address the situation.

i) Identify the phase in the business cycle Aotearoa New Zealand would be experiencing if the economy were overheating. Describe the characteristics of this phase.

ii) Identify one change the Aotearoa New Zealand government could make to its fiscal policy which would cool the economy and thus impact Taika. Explain what the government aims to achieve by taking that action. Bearing in mind what you know about Taika’s earnings and outgoings, describe how he might be personally affected by this fiscal-policy initiative.

(Word count guideline: 400 words)
(10 marks)

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 Marking schedule

Question Highest Marks High-Mid Marks Mid Marks Low-Mid Marks Lowest Marks
Question 1a
Describes the role of an insurance broker and the regulation that relates to that activity under the FMCA.
Comprehensive and accurate description of role of broker/FA, licensing, and governing regulation that a casual enquirer will understand.

Answers convey a high level of professionalism and working knowledge that would instil confidence in the client.

Adjustment to marks may stem from minor word or typographical errors.

Description covers both the role of broker/FA and the regulation that relates to the activity but omits minor detail.

Language used is mostly accurate and appropriate for a client (e.g., may use some jargon or be informal/formal in places).

Description covers the role of broker/FA and the regulation that relates to this in adequate terms but may include a small amount of irrelevant detail.

Language used may not be fully appropriate for a client (e.g., may use too much jargon or be too informal/formal) or may be unclear in places.

Limited explanation of role as insurance broker and regulatory requirements under which brokers/FAs operate.

Answer contains inaccurate information, omits essential information or contains a great deal of irrelevant information.

Answers to both questions contain significant omissions or errors or one question is not attempted.

Answer omits fundamental information that the client is relying on as part of their decision making to use an insurance broker.

Question 1b
Describes the difference between insurer and reinsurer, the impact of natural disasters on pricing of insurance policies, and benefits of reinsurance for insurance companies and consumers.
Answers all questions accurately.

Benefits of reinsurance for primary insurers and consumers are clear and distinct.

Language used is accurate and fully appropriate for a client (non-specialist reader).

Adjustment to marks may stem from minor word or typographical errors.

Answers questions but may omit minor detail.

Benefits of reinsurance for primary insurers and consumers are distinct.

Language used is mostly accurate and appropriate for a client (e.g., may use some jargon or be informal/formal in places).

Explains roles with omissions or errors.

Includes basic information on the impact of natural disasters.

Benefits of reinsurance for primary insurers and consumers are covered but are not distinct.

Further detail or explanation would improve answers OR answers include a small amount of irrelevant detail.

Attempts to answer each question but contains inaccurate information, omits essential information or contains a great deal of irrelevant information.

Answer is not in email format and language is unclear or inappropriate.

Answers to questions contain significant omissions or errors or answers are incomplete.

May be very brief, and/or not in email format.
Language may be very unclear or inappropriate.

Answer may be overly reliant on material copy/pasted from websites or learner material.

Question 2a
Explains the differences between a range of financial institutions, including how and by whom they are regulated.
Provides accurate information that clearly highlights the differences between one bank and two other distinct types of financial institution.

Ownership structure and regulation is described accurately.

A variable interest rate is included and working URL/link.

Adjustment to marks may stem from minor word or typographical errors.

Provides information about one bank and two other distinct types of financial institution.

Response includes basic information highlighting differences.

Ownership structure and regulation is described accurately.

A variable interest rate is included and working URL/link.

May omit minor detail.

Provides basic information on types of financial institution although this may not highlight differences.

Description identifies basic nature of ownership structure and how each institution is regulated.

A variable interest rate is included and URL/link.

Further detail or explanation would improve answer OR answer includes a small amount of inaccurate/irrelevant detail.

Provides information on three types of financial institution but contains inaccurate information or omits essential information.

Description identifies nature of ownership structure and how each institution is regulated but with errors.

Provides information on at least one type of financial institution.

May include information on other institutions but these may not be distinct from each other, or information contains significant omissions or errors.

Question 2b & c
Predicts the action taken by RBNZ to combat inflation and describes its intended outcome. Analyses how the RBNZ action may affect the client’s loan, and advises clients accordingly.Explains how a Financial Adviser would stay informed.
Response includes clear prediction of RBNZ action, intended outcome and impact on both of Xin’s loan components.

Identifies and explains one way to be in a position to provide the best advice to clients.

Adjustment to marks may stem from minor word or typographical errors.

Response includes prediction of RBNZ action, intended outcome, and impact on Xin’s home loan.

Identifies one way to be in a position to provide the best advice to clients.

May omit some detail.

Response includes prediction of RBNZ action and intended outcome, and impact on Xin’s home loan.

Briefly identifies one way to be in a position to provide the best advice to clients.

Further detail or explanation would improve answer OR answer includes a small amount of inaccurate/irrelevant detail.

Answer does not include a clear prediction of RBNZ action and intended outcome.

The impact on Xin’s home loan is unlikely or essential details are omitted.

Information on how to be in a position to provide the best advice to clients is insufficient or incomplete.

Answer does not include a prediction of action the Reserve Bank of New Zealand will take.

The impact on Xin’s home loan is mentioned but this is inaccurate or highly improbable.

May not accurately identify any way to provide the best advice to clients OR answers are incomplete.

Question 3a
Demonstrates knowledge of investment markets, investment options and trading methods in these markets, and regulatory oversight, and advises clients accordingly.
Clear, accurate advice is provided on a range of investment options with clear justification.

Explanation covers all points accurately with minor omissions.

Recommendations are fully appropriate for client’s situation and clearly justified.

Includes clear explanation of the role of RBNZ and NZX.

Answer is fully appropriate for a client (non-specialist reader).

Adjustment to marks may stem from minor word or typographical errors.

Advice is provided on a range of investment options with justification.

Explanation covers all points, although some could be further developed.

Recommendation is appropriate for client’s situation and justified.

Includes required info on role of RBNZ and NZX.

Answer is mostly appropriate for a client (e.g., may use some jargon or be informal/formal in places).

Clear recommendation on the best way for client to invest in the property market with limited justification.

Explanation briefly covers basic details of money, equity, and debt markets, although it may not highlight differences.

Clear recommendation as to how client can invest in the equity and debt markets with limited explanation.

Includes basic details on role of RBNZ in the financial market trades.

Explains basic details of who can trade on NZX.

Further detail would improve answers OR answers includes a small amount of inaccurate/irrelevant detail.

Recommendations may not be the most appropriate for client’s situation and/or answer may not be fully appropriate for a client (e.g., may use too much jargon or be too informal/formal).

Includes poor advice on how client can invest in the property market OR omits reasons for choice.

Explanation includes limited details of money, equity, and debt markets but does not identify key differences or this is inaccurate.

Includes poor advice on how client can invest in the equity and debt markets with no reasons given.

Limited information is provided on role of RBNZ in the financial market trades.

Vague or unclear details of who can trade on NZX.

Answers omit essential information or contain a great deal of inaccurate information.

Advice includes a great deal of inaccurate information that may mislead the client, or fundamental information that the client is relying on as part of their decision making is absent OR answers are incomplete.

Answer may be overly reliant on material copy/pasted from websites or learner material.

Question 3b
Describes characteristics of recession; explains how this cycle phase may impact the capital markets and, specifically, performance of the client’s investment portfolios, and advises clients accordingly.
Clearly and accurately describes characteristics of a recession and the impact on equity and debt market as it relates to client.

Includes highly rational prediction and well-reasoned explanation on how investments may be affected.

Adjustment to marks may stem from minor word or typographical errors.

Accurately describes the characteristics of a recession and impact on equity and debt markets as it relates to client.

Includes rational prediction of the effects on investments.

May omit minor detail.

Describes the basic characteristics of a recession.

Identifies the impact of a recession on equity and debt markets as it relates to client.

Includes reasonable prediction of the effects on investments.

Further detail or explanation would improve answer.

Attempts to describe the characteristics of a recession.

Attempts to describe the impact of a recession on equity and debt markets but contains errors.

Includes prediction of the effects on investments two years from now, but this is improbable.

Answers omit essential information or contain a great deal of inaccurate information.

Attempts to answer questions but answers are incomplete or contain significant errors or a great deal of irrelevant information.

May include prediction of the effects on investments but this is inaccurate or highly improbable.

Question 4a
Applies knowledge of tax where it concerns income and payments.
Accurately applies knowledge of taxation system, including calculations, showing workings.

Adjustment to marks may stem from minor word or typographical errors.

Applies knowledge of taxation system, including calculations. Some allowance for minor errors.

Shows workings.

Applies knowledge of taxation system, including calculations, with errors or omissions.

Shows workings although these may not include all details.

Applies knowledge of taxation system with errors and/or omissions of a significant nature.

May omit workings or it is not clear how end result was determined.

Attempts to apply knowledge of taxation system with significant errors or omissions OR answers are incomplete.
Question 4b
Identifies and describes the business cycle phase associated with an overheating economy; identifies a fiscal-policy initiative to address the situation and explains its intended outcome; explains how the policy could personally impact the client.
Clearly and accurately identifies and describes the phase in the business cycle New Zealand is experiencing and its characteristics.

Clearly identifies one action and explains what it aims to achieve.

Thorough and accurate analysis of probable impact on client.

Adjustment to marks may stem from minor word or typographical errors.

Identifies and describes characteristics of the phase in the business cycle New Zealand is experiencing.

Identifies one action and explains what it aims to achieve.

Includes analysis of probable impact on client.

May omit some details.

Identifies and describes the phase in the business cycle New Zealand is experiencing and essential characteristics.

Identifies one action and explains what it aims to achieve.

Describes possible impact on client.

Further detail or explanation would improve answer.

Describes limited characteristics of the phase in the business cycle New Zealand is experiencing but contains errors.

Identifies action but this may not be feasible or there is limited explanation of what it aims to achieve.

Describes possible impact on client but this may not be the most significant impact or not relevant to the client’s circumstances.

Essential details are omitted.

Response contains significant errors or a great deal of irrelevant information.

May identify action but this does not relate to fiscal policy.

Attempts to describe possible impact on client but response is limited and/or inaccurate or highly unlikely OR answers are incomplete.

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